If you're considering purchasing beauty and spa equipment from Beijing Sea Heart International Science And Technology Co., Ltd. (seaheartbj.com), please read our cautionary tale.
We opened a spa in London and placed a significant order from Sea Heart Group, liaising with Tina and Sophia, expecting quality machines based on their website claims. Unfortunately, our experience has been disastrous.
Dangerous and Defective Machines
Upon arrival, the machines posed severe safety risks, including:
- Third-degree skin burns on customers
- Permanent spider veins and skin damage
- Open wounds and holes in clients' skin
- Poorly assembled equipment causing machinery arms to collapse dangerously on customers
These severe issues arose because Sea Heart Group:
- Provided no manuals or usage instructions
- Refused to supply necessary training and support
- Ignored repeated requests for help or replacements
Instead, Sea Heart demanded we pay shipping costs again from the UK back to China, leaving us financially strained and ethically compromised due to client injuries.
Misleading Claims by Sea Heart Group
Their website (seaheartbj.com) promises professional-grade equipment, comprehensive training, and responsive customer support—none of which were fulfilled. Our experience reflects severe neglect and blatant disregard for customer safety and satisfaction.
Our Advice: Avoid Sea Heart Group at All Costs
Based on our harrowing experience, we strongly advise against doing business with Sea Heart Group. Their machines not only fail to meet basic safety standards but actively endanger users.
If you've had similar experiences or are considering ordering from Sea Heart Group, please reconsider immediately. Protect yourself, your clients, and your investment.
For more details about our exact purchases and further proof of this disastrous experience, please contact us directly.
TO BE CONTINUED.
